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We treat every incident as a priority because we know it's critical for your business. Embedded into Care Factor's IT support practice is:

• Proactive monitoring of key IT infrastructure.
• Automated notification systems.
• 24/7 emergency response.
• Post-incident analysis.
• Regular cleaning.

At Care Factor, we utilize proven technologies to support, oversee and control critical IT systems. Our sophisticated remote sensing systems allow for quick assessments and interventions to proactively manage your emergency situation.

In addition to providing critical incident response, Care Factor also provides complete maintenance services to ensure that your data centre or computer room is regularly cleaned, maintained and serviced. From annual fire inspections to alarm testing, we make sure your facility is operating in a pristine environment while mitigating known risks.

Care Factor's IT management methodology, combined with our years of proven practical experience, translates into maximum uptime for client data centres.  For personal safety and business continuity, Care Factor complies with current local and national codes, bylaws and schedules pertaining to contracted equipment and systems. Having extensive dealings in old and new market equipment, we professionally improve your computer facility maintenance environment, as requested.  Quality sales equipment is provided for any of the listed services.